Aloft Richmond West Short Pump
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location and staff were phenomenal! haven’t had such a friendly stay in a long time! The room was great but a little worn and was not my favorite Aloft layout but that is just my preference when staying with our pets! overall I 110% recommend and will stay again- just falls slightly short of perfect!
Brittany
يناير ٢٠٢٣
It was very comfortable and clean. The pool was out of order, so they called a sister hotel and asked if we could use their pool. This made my daughter (4yr old) so happy! They dried our swim suites when we were done and were so caring -- making sure we had everything we wanted. Thanks so much!
M
أبريل ٢٠٢٣
The staff was welcoming at the desk during check-in, we were only staying overnight so we were not here for very long. The attached garage was very convenient as it was raining when we arrived and departed. The room are on the small side but comfortable with the way they are setup.
Joebogey
يوليو ٢٠٢٣
The woman who checked us in was great. She was even patient while training. Super nice and explained the evening’s events. Great attitudes go along way!
Jason
أبريل ٢٠٢٣
We really liked the property. Our first room was next to a very loud barking dog, the staff member quickly changed our room. The second room was great. No noise, very comfortable bed, and great shower. We were unfamiliar with the area, Short Pump, it was very cute and a fun place to stay.
Anonymous
أكتوبر ٢٠٢٢
Location and amenities
Destinee
يونيو ٢٠٢٣
There was a creepy door in the ceiling of the bathroom. I'm sure an access hatch but first I've seen that in a hotel like this.
Jordankc
أكتوبر ٢٠٢١
always love staying here for thanksgiving every year. i'm particularly impressed with the streaming services, different pillow choices, and the dispensers for soap and shampoo.
Shenan
ديسمبر ٢٠٢١
In a great location and everyone was very friendly also the were pet friendly.
Anonymous
ديسمبر ٢٠٢٢
The property is close to lots of restaurants. the staff is very friendly.
Hope
نوفمبر ٢٠٢١
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